Easter Egg Hunt for Findable Blog Content

Do you make blog content findable? Do readers think your posts are an Easter egg hunt for information? Here are 11 Actionable Blogging Tips to improve your blog content findability

The post 11 Actionable Blogging Tips to Make Content Findable appeared first on Heidi Cohen.

Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement.
Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called “8 Steps to Winning at Social Customer Care.”
Gingiss gives you an invaluable glimpse at how top brands are “winning” at customer service in social media, and provides the tools for you to do the same at your company.

The post Winning at Social Customer Care – Book Interview appeared first on Heidi Cohen.